This document aims to set out the terms governing the processing and use of personal data collected by EJ through its website or through contact.

EJ implements appropriate measures to ensure the protection of personal data (hereinafter “Data”). It undertakes to process and use this Data in compliance with applicable provisions, in particular those of European Regulation 2016/679 of 27 April 2016 (hereinafter the “GDPR”) and French Law No. 78-17 of 6 January 1978 relating to data processing, files and freedoms.

COLLECTION, PURPOSES AND USE OF DATA

EJ, acting as data controller, collects, accesses, uses, modifies, stores, transfers and deletes Data as part of its commercial and contractual activities.

Within the meaning of Article 4 of the GDPR, personal data means any information relating to an identified or identifiable natural person (hereinafter the “Data Subject”), i.e., “a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

The Data collected by EJ includes the data you provide via the contact form on the website, by email, by mail or by telephone. It consists essentially of identity data (surname, first name, job title or role), contact data (email address, telephone number), and technical information related to browsing (such as an IP address). Data may therefore be processed electronically in our information systems or manually, in paper form.

This Data is collected directly from you. In some cases, it may be collected from a third party or from publicly available sources. In such cases, EJ protects the Data obtained from these third parties in accordance with this privacy policy.

The Data is collected and processed for the sole purpose of establishing a commercial and professional relationship with you and your company or organization. It is necessary for order management and the proper performance of contracts you place or enter into, including payment processing, accounting, auditing, invoicing and debt collection, as well as associated support and warranty services. It may also be used for communication and marketing purposes to keep you informed of events or developments in EJ’s offerings.

The processing activities implemented by EJ are therefore based on:

• Contract performance, for processing relating to contract management, orders, invoicing and customer/user relations for EJ’s products and services;
• The Data Subject’s consent and EJ’s legitimate interest, for processing relating to the management of its commercial activities and commercial prospecting;
• Compliance with legal and regulatory obligations, such as tax and accounting requirements.

DATA HOSTING

The Data collected is hosted in France. It may be stored in digital or physical databases managed by companies acting on our behalf. The management of these databases and the processing of Data are limited to the purposes defined above. These activities are carried out in accordance with applicable laws and regulations relating to data protection.

DATA RECIPIENTS

The Data collected is intended for EJ’s internal departments responsible for managing customer relations and performing orders or contracts. Collected in a commercial and/or contractual context, it is processed by EJ’s sales and accounting departments.

It may also be transmitted to subcontractors such as third-party carriers responsible for product delivery or service providers in charge of the electronic delivery and digitization of mail and invoices.

EJ may also be required to disclose Data to third parties when required by law, to ensure and preserve its security, to protect its rights or interests, to respond to any request from public authorities, or to enforce its rights before courts.

If your Data is processed outside the European Union, EJ will take all necessary measures with its subcontractors and partners to ensure an adequate level of Data protection, in full compliance with applicable regulations.

CONSEQUENCES OF NOT PROVIDING DATA

Providing your Data is not mandatory. However, if you fail to provide Data necessary for the provision of EJ’s products and services, or marked as “mandatory” in the website contact form (*required fields), we will not be able to provide you with the requested information, products or services, guarantee the quality of the product or service, or validate the contact form and therefore enable you to contact EJ.

SECURITY AND CONFIDENTIALITY

The hosting provider and EJ implement organizational, technical, software and physical security measures to protect Data against alteration, destruction and unauthorized access. However, it should be noted that the internet is not a fully secure environment and EJ cannot guarantee the security of the transmission or storage of information over the internet.

DATA RETENTION PERIOD

Data is retained for the entire duration of the contract and the commercial relationship with the customer. It may be retained for ten (10) years after termination of the contractual or commercial relationship, in order to comply with our accounting and tax obligations.

Contact forms containing Data that you have agreed to provide under this privacy policy, and which are processed for the purposes described above, are stored for one (1) year on our servers.

EXERCISE OF RIGHTS

In accordance with the GDPR and Articles 38 to 40 of Law No. 78-17 of 6 January 1978, the Data Subject has the right to access, rectify, erase and port their Data, as well as the right to restrict and object to its processing.

You may exercise these rights by post at the following address:
EJ – 22 Route des Chênes Secs – CS 54105 LE GENEST SAINT ISLE, 53941 ST BERTHEVIN CEDEX, France, specifying your surname, first name and address, and enclosing a copy (front and back) of your identity document.

In the event of any difficulty relating to the management of your personal data, you may lodge a complaint with the CNIL (French Data Protection Authority) or any other competent authority.

CHANGES TO THIS POLICY

EJ reserves the right to modify or update this privacy and personal data processing policy at any time, in order to reflect changes in applicable laws and regulations or in its Data processing activities.

EJ will publish the new version on its website, which will enter into force upon publication. It will also inform users of any material changes to this policy by email.